At Ajay Jewellers, we aim to deliver your jewellery safely, securely, and on time. Please read our shipping policy carefully before placing an order.
1. Shipping Locations
We currently ship our products across India. International shipping is not available at this time.
2. Order Processing Time
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All orders are processed within 5-7 business days after order confirmation.
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Customized or made-to-order jewellery may take additional processing time, which will be communicated at the time of order.
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Orders are not shipped on Sundays or public holidays.
3. Delivery Time
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Standard delivery time is 10–15 business days, depending on your location.
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Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.
4. Shipping Charges
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Shipping charges, if applicable, will be clearly mentioned at checkout.
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Any additional charges (such as special handling or remote area delivery) will be informed in advance.
5. Secure Packaging
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All jewellery items are packed securely to prevent damage during transit.
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We ensure discreet packaging for safety and privacy.
6. Order Tracking
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Once your order is shipped, tracking details will be shared via SMS or email.
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You can track your order using the provided tracking number.
7. Delivery Issues
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Please ensure that the delivery address and contact details are correct at the time of placing the order.
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Ajay Jewellers is not responsible for delays caused by incorrect address details or unsuccessful delivery attempts.
8. Damaged or Missing Items
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If you receive a damaged package or find items missing, please contact us within 24 hours of delivery.
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Supporting photos/videos may be required for verification.
9. Contact Us
For any shipping-related queries, please contact us:
Ajay Jewellers
📍 Ajay Jewellers, Jewelry Store in Aliganj, Uttar Pradesh
📞 Phone: +91 70885 05505
📧 Email: ajayjewellers505@gmail.com